So, is Mercari legit? If you have not received the item that you purchased, and the seller is unable or unwilling to provide a refund, your best option is to contact your card provider or PayPal to initiate a chargeback or dispute. The platform has a number of security features in place to protect users from scams and fraud. Ive been using this app for a few months now, but have felt like Im still learning it everyday. In a 5-star Mercari review at Sitejabber the reviewer thought the app was very easy to use for listing items and printing the shipping labels. If successful, the refund will be credited back to your account. I was absolutely bothered by the automated great rating, too. Service 642 Value 571 Shipping 572 Returns 557 Depending on the type of claim and the carrier, an investigation can take anywhere from a few days to a few weeks. The way the system works, sellers are rewarded with better exposure for taking price cuts, so the simple answer is to price above market then wiggle your price around like a worm after that. Click to view AdvisoryHQ's. How do we go about that? They said they did not have any problems with any of the sales and that the site was a great alternative to eBay. Prepaid shipping is cheap and the buyer protection is a great. For some reasons, Mercari allowed someone I have already blocked to follow me and see my items! The standard recourse for a victim of a Mercari scam is to file a complaint through Mercari customer service. Enter all the details the chatbot requests. Mercari has a number of features that are designed to aid buyers in identifying fake or counterfeit items before they make a purchase. In addition, Mercari has a secure payments system designed to protect buyers from fraudulent activity. If youve ever wondered about selling your unwanted stuff on an app like Mercari, youll want to read on to find out about the benefits and potential drawbacks. If the return is rejected by the seller, the buyer can dispute the matter and Mercari will contact the seller to review the order in question. This process can take several weeks or months and you may be asked to provide a receipt or some proof of purchase. How do they make bulls mad for bull riding. That being said, Mercari does take security very seriously and has measures in place to help ensure it is a safe and secure platform for buying and selling. You dont get paid until a rating has been given. But if you consider the overall number of reviews, the app stores win out with many more users giving opinions there. Age restricted products or offensive items, FDA restricted items (such as food, vitamins, diet products, etc), Items not in your physical possession (no drop shipping), Google Play Store (106,521 Mercari reviews): 4.4 out of 5, iTunes Store (253,223 Mercari reviews): 4.8 out of 5, Sitejabber (484 Mercari reviews): 1.5 out of 5, Trustpilot (276 Mercari reviews): 1.6 out of 10. I'd say that it wouldn't hurt to reach out to Mercari and see if you can dispute it by telling them what really happened, but in all honesty, I doubt that there's anything they'd be able to do. Don't fret though; you do not need a fancy, expensive camera. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If youve got some items youd like to unload but dont relish the work involved with a garage sale, then Mercari can provide you a safe platform for selling items where no in-person meeting is required. Package the item with care so it arrives safely. Anything under $15 rarely sells on Poshmark because the $6.49 base shipping is too high. | OfferUp Features, Benefits, & OfferUp App Reviews for iPhone & Android. Thank you so much for the tips anyway and Ill reach out to Mercari. I know about 5 people who go even further and sell pottery, kitchenware, shoes, and video games. Never Buy If The Price Seems "Too Good To Be True". @HouseofEmerson18. However, according to an estimate from 2019, Mercari had approximately 10 million sellers from all across the globe. Compare prices and shipping rates when you shop on Mercari The next thing you need to do is to compare prices and shipping costs. Location of This Business. No. MOBILE: Go to your main screen (the one with all your spaces listed) and click the Settings icon on the blue task bar at the top of the screen (next to where it says Your Spaces). Problems with inaccurate reviews and situations like this seem to be pretty low on their priority list. Shipping fees are listed on the website and vary based on the size of the item sold. 24 February 2023 . When selling please make sure to take good quality photos. It is important that when the item is shipped, the buyer retains the tracking number. Therefore, it is best to only accept payment via Mercari Payments, which is a secure payment system backed by Mercari. Review AdvisoryHQs, Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. If you blocked someone on Mercari, can they still purchase your items? Terrible customer experience and seller who didnt disclose damage to the item I purchased and now blocked me from getting in touch with them!!!!!!!! They said they had sold over 160 items and only had one issue with a buyer. To read reviews, on the right of the rating, click the number of reviews. Unfortunately, Mercari does not accept returns simply due to buyers remorse. Another intricacy of this rating before getting paid process includes that Mercari tells buyers that if they're not happy with the item or it never arrived to contact them through the Mercari app instead of rating the seller. Check the terms of your card agreement to see if you are protected against non-delivery. In order to leave a review on Mercari, get logged in to your account. The steps to get a refund depend on how you paid for the item. An example of data being processed may be a unique identifier stored in a cookie. BBB File Opened: 10/3/2014. You need to watch out for crooks, but overall can sell some of your unwanted items for cash or get some great shopping deals. Good communication will attract more buyers to you. $2 fee for Instant Pay. Depending on the severity of what you did, you could be temporarily suspended for a few days, or have your account banned permanently.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-medrectangle-4','ezslot_14',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-medrectangle-4','ezslot_15',156,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0_1');.medrectangle-4-multi-156{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. If youre still not sure about the question, Is Mercari legit?, weve got a list of few other apps like Mercari that you can check out. To apply, you'll need to be at least 18, have internet access and have good written communication skills. It also costs $2 to process direct deposits under $10 and a 2% fee for direct deposits rejected by your bank. A reviewer said they would not use the app anymore because it was overrun with scammers and abusive users. Mercari takes 10% of your sales price. If the shipping carrier rules in your favor, you will be eligible for a refund for the item or for reimbursement for a replacement item, if the seller does not have another one in stock. Also review each firms site for the most updated data, rates and info. #howtoshiponmercari #mercari #madcaptoysIn this video, Kathy is going to explain and answer the question many of our viewers have been asking, ''can I change. Increase Visibility, Top Financial Advisors in Toronto, Canada, Request a Free Award Emblem (Ranked Firms Only), Get Your Advisory Firm Featured Increase Visibility, Request a Personalized Page for Any Firm, Mortgages New Homes (Good-Great Credit), Mortgages Refinance (Good-Great Credit), Is The Wish App Legit & Safe? I love Mercari, how they set it up not to make their money off of sellers backs, no games, no scammers, great feedback system, unlimited listings, and I make a ton of money over there! I will finish up my transactions and I will not work with Mercari anymore and as soon as I get my banking squared away with them, If youve considered selling items online, or buying from the second-hand market, this is by far the easiest platform to learn on. I felt like an awful buyer shouldnt receive a reward. If you continue to use this site we will assume that you are happy with it. | OfferUp Features, Benefits, & OfferUp App Reviews for iPhone & Android, What is Hollar? Mercari Authenticate makes it simple to buy and sell pre-loved, genuine luxury goods. Make sure to check your tracking information or in the Mercari app to make sure that the package has left the seller. Sellers also have the right to block a buyer if theyve had a negative experience in the past. One time the seller explained to me they got a higher offer from someone else for the item I had bought and were s. There are no listing fees on Mercari like there are on ebay. (Fees, Shipping, Ratings). If it has, then contact the seller via the app or online and provide them with the shipping information. The seller uploads the tracking number into Mercari's system. Its free to list items, and the Mercari fees dont come in until the item sells. Mercari has a consumer rating of 1.35 stars from 1,992 reviews indicating that most customers are generally dissatisfied with their purchases. Those wondering, Is Mercari legit might think the process looks a little too easy. The Mercari team will review your account and any evidence submitted by other users to assess whether a suspension is warranted. Mercari stands behind the seller and the seller only. Other potential reasons include if the buyer is unresponsive, the buyer requests a return or exchange outside of the companys policy guidelines, or if the item is not as described. Our qualified team will reply to you as soon as possible. Who do I tell her to call or email? So I messaged the buyer and asked why I was given a 4 star rating and what I could do to improve. With more than 644 customer reviews, the company has an A rating with the BBB. Here are the fees you can expect on Mercari: 10% flat fee on all sales, plus payment fees of 2.9% +$0.30. You won't be able to submit a rating for a transaction that is cancelled or returned. The rankings take into account four key criteria - profitability, customer service, communication and ease of use. Save my name, email, and website in this browser for the next time I comment. From collectables, to unique handmade items, to one-of-a-kind treasures, it's all on Mercari.AUTHENTICATED LUXURYShop luxury and designer clothing, shoes, and accessories with confidence.