I originally filed on Feb. 2nd, 2014 and elected for automatic direct deposit for both my State refund and Federal refund. BBB Business Profiles may not be reproduced for sales or promotional purposes. Its showing on the *** end. I think the state should investigate this group! Description. Judging from the number of complaints, I am led to conclude the latter. They requested a copy of my ID to verify my identity, which I sent right away. We'll help you get started or pick up where you left off. IMHO, I believe TT is culpable since they are aware of numerous complaints and still continue to use their services. My money is stuck with green dot with no access. Ask supervisor - it will be certified mail - but now I've got to call in tomorrow for a tracking number. Need to find a different location? S-1 - SEC.gov. That not right. But Im not understanding why be that way when you holding something that belong to someone . Neither is the case in my situation and TurboTax stole over $1100 from me. Next time i'm not going to be lazy and pay my fees upfront. My bank closed my savings account due to low funds, and did not inform me. Why do I login and see a blank dashboard? for 33 years. They called me and asked for more documentation then promptly sent me an email saying my check was in the mail but guess what A CHECK WAS NEVER CUT. Attachments. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. Fort Worth, TX 76102. I filed on the IRS website with free tax. I would like for them to send my Funds and All of it. Please enter the details of your request. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. TurboTax Product Support: Customer service and product support hours and options vary by time of year. I was told it was sent out 3/3/2022, even the wish packages get here faster. I was told in June it was being sent back to the IRS. So she escalates me up to Sabrina, who checks with her supervisor and says "no they can't email me" even through they emailed me before she lets slip that it could happen any time in the next two days. Felt like an idiot hitting that mailbox on the daily, lol. Login instructions - creating your TPG account. Learn more. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. Monday Friday 8 AM 8:30 PM ET. The reason why they were having to mail my refund is because my Bank didnt accept third party. ComplaintsBoard.com is a leading complaint resolution website on the Internet. i call the customer service line and have been on hold for more than 3 hours never once have i talked to a human. The closing verification effects, carried out on (June 27, 2019) sbtpg.com show that sbtpg.com has an expired SSL certificate (expired on . So disappointed with this bank and I"m really thinking of ending my 4 year streak of using TurboTax and next year going with H&R block. They gentleman I spoke with acknowledged that he did receive my fax and said that my funds were released on April 22, 2014. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Desired outcome: Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! Webcontactus.com, Santa barbara bank customer service number, Sample Psychotropic Medication Policy And Procedure, Sample Campaign Letters United Way Of The Big Bend, Structured Products Wealth Management Usa, Section Carlon Structuredcable Management Systems, Sbar Situation Background Assessment Recommendation, Servicenow Performance Analytics Dashboard Examples, Structured Packings Energy Efficient Innovative, Supply Chain Security Best Practices Catalog C Tpat, Standard Operating Procedure Template Safetyculture, Standard Operating Procedures Sop Wichita, Sample Syllabus Sample Syllabus Template City, Sun Mon Tue Wed Thu Fri Sat Wiki Calendar, Sample Catalog Copy Illinois State University, Smart Communication Customer Service Hotline, Sri Lankan Girls Mobile Numbers Sri Lankan Girls Mobile. Email me, or message me if youre interested! Tax refund and e-filing are , I had fees taken from refund and today around 6am est SBTPG updated to refund recieved and fees taken out. Where can I find forms? NorCalCourtney, I am having the same EXACT problem! vcita Guide Your comprehensive guide to vcita's main features and workflows vcita Help and FAQs Seasonal , santa barbara tax products group [ sbtpg] contacts phone number +1 800 779 7228 website www. Well i usually don't do reviews but I had to this time. [protected], Desired outcome: Hi, 5 months later, I have sent letters, I have called, by the way, no one answers that number that is listed to call for help. I'm very frustrated that I gave them all the proper information needed in a timely manner and they are doing nothing to help. Username. They are responsible ! When completing item 7 under Section 1: Check the box for "Individual" as the Type of return. Im done with all this running around, Mr. Brad Cowie, President & Chief Operating Officer, Ms. Kylee Cornwell, Corporate Resolutions Manager, CES. Find our contact information including our hours of operation. Does anyone know why that isit put a hold on my process. the bank has been holding my tax refund since august 18,2022. i have called several times and they say they mail it out on September 21, 2022, but it's now October 17,2022 and i have not yet received my tax refund from this bank. Do not use santa barbara tax products or turbo tax. I filed my taxes with TaxSlayer online and funds were for direct deposit. For them to send my refund back to the irs.. Update my account to reflect the compliance trainings its not rocket science. Fixed the issue. Verify check . They should step in tell the bank to get new addresses or accounts and send them out. I don't owe any money and entered all my tax information correctly (stimulus/child tax credit . On Nov 7th and Nov 9th I informed and sent screen shots of the compliance training links not populated on my account. Please clarify your request for assistance. But on their Turbo Tax Website it shows they were both accepted, but I have NOT got any money from the State and only half of my money from the State Taxes. They still you anything to get you off the phone! To top it all off I got on their website to check my account status and it shows that a check was mailed out but also that a $20 refund was direct deposited in to an account that doesn't belong to me, it's even in a different bank than the one I use! Santa Barbra Tax Products Group (TPG) - Customer Service. sbtpg customer service number. I used TurboTax to e-file my federal return this year. As a matter of policy, BBB does not endorse any product, service or business. SBTPG has been holding my refund in excess of $6600 since that time. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Verify by phone. @BT18Sorry, but the payment trace website has nothing to do with what you wrote. IRS assistors cannot start a trace prior to those timeframes. Marketing. Not sure what to do at this point. International Association of Better Business Bureaus. If this is not fixed by tax season I will be filing a lawsuit. Refuse to update my information. My refund was issued to this "bank" on February 2nd. BBB reports on known marketplace practices. Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. I will be calling the IRS to get them involved to see what can be done. I need to have my money refunded to me. I received it Monday 4/13 WHICH THEY HAD THE FUNDS SINCE 3/24. Desired outcome: Been preparing taxes professionally for 10+ years. They're still holding it 7-10 business from that. I will never use turbotax again. in Mand You can contact them SBTPG, toll-free, at. {
I want to file a class action lawsuit, need at least 20 people. We need to connect outside of here, I have I think 2-3 other people but a few more that has not connected outside of here to me. We faxed all the documents liked they asked and they said his SS card was tampered with.. HAHA very funny it was still attached to the paper they send it in the mail attached to. They just dont care. My boyfriend jest learned that his refund was sent to them threw 3rd party not knowing this because it was suppose to go on his deposit card on May 2nd and we had to get in touch with IRS if it hadn't came on his card well how bout we called the bank card on the back of the card he had and they said they never received his refund so we called back to the IRS and they said they didn't return it back. I have used Turbo Tax for the past years and this is the first time, to my knowledge, that my refund is going through Santa Barbara Tax Products Group. ok, I'll give them 1 more day to be officially "late" Santa Barbara Tax Products Group [SBTPG] - refund, Santa Barbara Tax Products Group [SBTPG] reviews & complaints. "name": "TaxAct Online Tax Filing",
my account number was correct unless their data processor entered it incorrectly (typo) on their behalf. "telephone" : "+1-319-373-3600",
This will surely increase the credibility of your complaint. Ask, or enter a search term below. It's 1-24-23 and I still don't have it. Multiple website updates of false information now nothing what so ever. A whole month and issue is not fixed. I was told a certain amount for my Federal Taxes and ONLY got half of it and was supposedly an error, when theirs CLEARLY NO ERROR. I want in on this. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The call won't go beyond that, so there is zero way of making contact. MBA, Enrolled Agent. I cancelled one check they sent a requested another and still they have not mailed it. . Tuesday - no check. The hold our money and build interest. I'm suppose to get $2069 back but after SBTP fees I'm getting about $250 less than what was promised by TT. Same thing happened to me on 2/24/2022. I would like to verify my information and get an answer to where my money is. It's past my refund date and I have yet to see my money with no explanation. Please contact me if your interested in joining. She was very kind but helpless to assist me. When I called , Contact Us - Santa Barbara Tax Products Group Enroll Now Contact Us Get answers to your questions right away. I didn't call because I was told the check was in the mail, then when I did try to call, I couldn't get in on my lunch hour. Ive waited a whole year now for the money that I had worked for. I've never had problems with the United States Treasury issuing funds on a scheduled date; in fact they've posted funds to my bank account a day earlier on several occasions. This comment was posted by a verified customer. I am an Enrolled Agent. Santa Barbara Tax Products Group [SBTPG] - Payment not received. Man, wtf is going on w this company? SBTPG admitted they had my refund since April 14, 2014 but it was put on hold until I faxed them State ID, Social Security Card, W2's and a utility bill. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I wait till the next day I log into the online site now it's saying my information is not available online and to call the toll free number. About us . I called today just to be on hold for an hr. Please notify us at 800.604.9368. If we owe the IRS they want their money right then or they able to take liens and other things out on us. Don't they have to follow the same laws as you and I? in Mand My refund is less and comes from "TPG PRODUCTS SBTPG LLC". "https://www.linkedin.com/company/taxact"
I gave him few days and when I wasn't getting any call I decided to give him a call.
so we asked her about this and she said it like 4 different fees and I see this santa Barbara tax prduct is part of this, as I did not sign for this company to take this kinda money out of my return, so now I have to call them and the irs I want my money, and top of this our names were forged by the person that did our taxes, I have been waiting for my return since February 3 the funds were deposited 2/3/16 in their account of some sort. No problem. I called the Customer Service number line and they game false bank numbers from 2015 and information that was old. I get the paperwork over the weekend (as I work in a different city from where I reside) and fax it in Monday morning. Do not mail Form 3911 if you have already requested a trace by phone. Ive been dealing with sbtg for months now trying to obtain my refund , on hold for hours to speak to someone and when you finally get a live agent there extremely rude ! Enrolled Agent since 2008, Intuit Tax Expert since 2011. I called them on the 6th and they told me to fax a change of account form along with my and husband's ID, SS card and a voided check. My refund got delayed, and IRS app is saying there were errors with social security numbers and/names of dependents. I still havent received mues ddd 2/24. To this day we still have not received our refund. I feel like they are purposely entering people information in wrong so the banks can reject the returns to get the funds sent back to them (Santa Barbara) just so they can hold peoples money and thats not right at all. ]
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